Service-Digital Nail Printer official website-inail

Service

Fault Maintenance　(Maintenance range is limited to INAIL S8 and INAIL S9)

If you encounter any problems during usage,

you may get in touch with us by choosing to　chat with an online engineer through appointment　or　email Q&A for after sale problems.

! Tips: Please describe the case encountered to the best of your ability in the following questions, which will

help solve the problem quickly.

1. What is the model of your machine? (S8 or S9)

2. What are the appearance of the malfunction? (Error code / specific error message / indicator light status)
3. Is there a regularity to this problem / malfunction? (For example, failure occurs only after installing or running a specific program
　 feature / regular alarm sound)
4. Have any changes been made to the machine's hardware? (Whether internal part(s) has been replaced / whether ink has been
　 injected into the ink cartridges, and etc.)
5. What test operation(s) has been implemented after the problem occurred? What were the results?

Booking online service engineer
Email Q&A for after sale problems

INAIL professional and technical engineers will solve the problem face-to-face with you through Skype. Please submit the following information to make an appointment with an engineer. We will give you a reply after we receive your message.

Name:
Country/ City:
Your email address:
Product serial number or service card number:


Please describe the problem that you are experiencing:

INAIL will respond to your request. Your request will not register you as a member of INAIL. Our working hours are: Monday to Friday from 9:00AM to 5:30PM (except holidays).

Name:
Country/ City:
Your email address:
Product serial number or service card number:


Please describe the problem that you are experiencing: